Bookings for Plumbers
Your phone rings while you're under a sink. A customer is asking if you've got a slot Wednesday. And that's just one of five calls you'll miss today. Online appointment bookings for plumbers sounds like admin overhead — until you realize how much work you've been turning away.
Why Bookings Plumbers Matter
Plumbers can't answer the phone from under a sink. You're on jobs, in vans, in customers' homes. Missed calls mean missed work — and a customer who gets no answer just calls another plumber.
The hidden cost is the back-and-forth: "Let me check my diary and call you back." That phrase costs 15 minutes of admin per call. A customer who books online directly into your calendar saves you that 15 minutes and confirms they're serious. No-shows are rare when customers have already booked in. One missed booking per week across the year is 50 hours of billable work that an online calendar system could have protected. At plumbing rates, that's real money.
What's Included
Online booking calendar — Customers see your real availability and book directly. No "let me check my diary and get back to you."
Automatic SMS reminders — The night before, every booked customer gets a text. No-show rate drops dramatically.
Google Calendar sync — Your plumbing jobs live in Relentify, your personal calendar in Google. One source of truth.
Block time for travel — Add 30 minutes between jobs for drive time. Customers can't double-book you on back-to-back calls across town.
Customizable availability — Work Monday to Friday? Close Sundays except emergencies? Set once, repeat every week. Change it instantly if you need a week off.
Pricing & Process
Relentify Bookings starts free. Upgrade to our Starter plan for unlimited bookings and SMS reminders. The Pro tier adds team management — useful if you've got an employee helping with jobs. See current pricing on the pricing page.
Setup takes about 20 minutes: connect your Google Calendar, add your availability, send the booking link to your customers. Relentify handles the rest.
Frequently Asked Questions
Q: Will customers actually use online booking, or will they just call anyway?
A: They'll do both for a while. Some customers prefer the phone; let them have that option. But you'll be surprised how many prefer booking online — especially when there's an issue and they want to see real availability before they call.
Q: What if I want to take emergency bookings outside my set hours?
A: Your calendar sets the rule, but you can override it anytime. A customer messages at 10 PM with a leak — override the hours, take the booking, charge the emergency fee. Relentify gets out of the way.
Q: I've never been good with software. Is this complicated?
A: No. It's a calendar. You already know how to use your phone's calendar. This is the same thing, but your customers can see your availability and book straight in. There's no CRM jargon, no training course, no feature you have to learn.
Q: What if I've got a second plumber working for me?
A: You can each have your own availability calendar, and customers choose who they want. Or you can share one team calendar and manage bookings together. Both setups are supported out of the box.
Q: Can I see who's booked, or just get reminders?
A: You get a list of all upcoming jobs with customer contact details, job notes, and booking details. You can filter by date or customer. Nothing flashy — just the information you need.
Stop juggling calls between jobs while the calendar gets fuller. Let your customers book online, send them automatic reminders the night before, and stop worrying about no-shows. Start a 14-day free trial at relentify.com.