The Relentify Blog
Thoughts on business, finance, property, and the technology that powers them.
Bank reconciliation catches errors, prevents fraud, and keeps your books accurate. Here's how to do it properly, whether manually or with software.
KashFlow was once a leading UK cloud accounting platform. As development has slowed and features have stagnated, businesses are looking for modern alternatives. Here is how Relentify compares.
Practical time management strategies for sole traders and solo founders who juggle every role in their business.
Tags, custom fields, and views turn a chaotic ticket queue into an organised system. Here is how to structure them for maximum clarity and efficiency.
Automatic chat routing sends each conversation to the team best equipped to handle it. Here is how to set it up so visitors get faster, more accurate answers.
A practical guide to calculating holiday entitlement for part-time employees, shift workers, and those with irregular hours, including pro-rata calculations and accrual methods.
A well-designed approval workflow catches errors before they reach payroll. Learn how to structure timesheet approvals for accuracy and efficiency.
Paper inventory forms are slow, error-prone, and hard to manage. Digital inventory software solves all of these problems while producing better reports.
Missed tenancy renewal deadlines lead to void periods, lost revenue, and frustrated landlords. A systematic approach to tracking renewals protects your agency and your landlords.
The choice between cash basis and accrual accounting affects your tax bill, your reports, and how you understand your business finances.
FreeAgent is a popular choice for UK freelancers and micro-businesses. But does its feature set justify the price when compared to Relentify? Here is a detailed comparison.
A no-nonsense guide to the software every new business actually needs in year one, what you can skip, and how to avoid subscription overload.
Macros and canned responses let agents handle repetitive questions in seconds. Learn how to build a library that saves time without sacrificing quality.
Canned responses let your team reply in seconds without sacrificing personality. Here is how to create, organise, and use them effectively.
Understanding Statutory Paternity Pay and Shared Parental Leave as a UK employer, including eligibility, payment calculations, and how to manage the administrative requirements.
Managing timesheets across multiple locations creates unique challenges. Here is how to keep time tracking consistent, accurate, and manageable.
Fair and accurate reports are the foundation of a successful inventory career. Learn how to write descriptions that are objective, consistent, and defensible.
Manual follow-ups are the first casualty of a busy office. Automated reminders ensure nothing falls through the cracks, from tenant enquiries to compliance deadlines.
The flat rate VAT scheme simplifies your VAT accounting, but it is not always the best choice. Here's how it works and who benefits most.
Zoho Books is part of a massive software ecosystem, but that breadth brings complexity. Here is how Relentify delivers more accounting depth with less friction.
A practical guide to setting prices that cover your costs, reflect your value, and help your business grow without scaring away clients.
Not every support ticket deserves the same response time. Learn how to set up a prioritisation system that ensures critical issues get handled first.
When your team is offline, your website still gets visitors. Offline forms capture their details so you can follow up the moment you are back.
A clear guide to Statutory Maternity Pay for UK employers, covering eligibility, calculation, payment periods, and how to recover costs from HMRC.