Relentify Inspect vs Kaptur: Inventory Report Software Compared
If you're choosing inventory software for UK lettings, you've probably looked at Relentify Inspect and Kaptur. Both are cloud-based platforms designed for property professionals who need to create check-in, check-out, and inspection reports with photo evidence that holds up in deposit disputes. Both work on mobile, both sync to a web dashboard. Kaptur's been around longer. But when you're comparing Relentify Inspect vs Kaptur for inventory reporting—especially if you're managing multiple properties or inspectors—the feature differences, pricing model, and user experience matter quite a lot.
How the two platforms compare
Relentify Inspect and Kaptur target the same market: UK residential lettings. Both understand that an inventory report needs to be fast to create, evidence-rich to stand up in disputes, and professional to present to landlords and tenants. Both run on iOS and Android. Both automatically sync to the cloud. Both include offline mode so you can work on a property even without signal.
The differences emerge in how they handle the details.
| Feature | Relentify Inspect | Kaptur |
|---|---|---|
| Mobile app | iOS and Android | iOS and Android |
| Web dashboard | Full-featured | Yes |
| Offline mode | Yes | Yes |
| Cloud sync | Automatic | Automatic |
| Report types | Check-in, check-out, mid-tenancy, interim | Check-in, check-out, mid-tenancy, inspection |
| Target market | UK residential lettings | UK residential lettings |
Workflow and speed
Speed matters when you're completing multiple reports per week. (If you're doing five inspections a day, 10 minutes shaved off each report saves you an hour—that's time you could spend drumming up new business or, honestly, having lunch.)
Kaptur uses a structured template approach. You work through rooms and items in sequence, adding photos and notes. The workflow is logical and follows a pattern experienced clerks will recognise.
Relentify follows a similar room-by-room structure but emphasises speed. The interface is designed to minimise navigation—you can capture photos, rate condition, and add notes without switching between screens. Quick-add buttons for common items mean less typing and faster completion.
For independent clerks managing several properties a month, workflow efficiency directly impacts earning potential. The faster you move through an inspection, the more inspections you can take on.
Building stronger evidence
A good inventory report is evidence. The photos, condition notes, and timeline prove what was there at check-in and what changed by check-out. Strong evidence wins deposit disputes. (The timestamped, GPS-verified photo is worth more than a thousand words in a written note.)
Both platforms understand this, but their approaches differ.
Photo handling and verification
| Photo feature | Relentify Inspect | Kaptur |
|---|---|---|
| In-app camera | Yes | Yes |
| Timestamped photos | Yes (automatic) | Yes |
| GPS verification | Yes (automatic) | Limited |
| Photo annotations | Yes (draw, text, arrows) | Basic markup |
| Photo limit | Unlimited | Plan-dependent |
| Resolution | High (preserved) | Standard compression |
Relentify includes GPS verification on every photo by default. This metadata proves not just when a photo was taken, but that it was taken at the property in question. In a deposit dispute, this additional layer of evidence strengthens your position.
Photo annotations in Relentify are more developed—you can draw attention to specific damage with arrows, circles, and text overlays. This makes reports clearer for everyone reading them, from landlords to adjudicators.
Condition ratings
Consistent, objective condition assessments are the foundation of a defensible inventory report.
Kaptur uses a condition description system where inspectors describe the state of items in text. This gives flexibility but can lead to inconsistency—different inspectors might describe the same condition differently, or the same inspector might assess it differently on different days.
Relentify uses a standardised numerical scale with clear definitions. Every item gets the same rating scale, every time. When a check-in uses the same scale as a check-out—even if different inspectors conducted them—the comparison is objective and defensible.
Automated comparisons
When you create a check-out report in Relentify, the platform automatically loads the original check-in data alongside your new observations. The system highlights every change, making it immediately clear what's fair wear and tear and what might justify a deduction.
Kaptur supports check-out reports that reference the original inventory, but the comparison requires more manual effort. For agencies processing dozens of check-outs per month, this automation saves hours of administrative time.
Pricing and transparency
This is where the two diverge significantly.
| Pricing aspect | Relentify Inspect | Kaptur |
|---|---|---|
| Free tier | Yes | No |
| Entry plan | Variable | [STAT NEEDED: Kaptur pricing] |
| Professional plan | Variable | [STAT NEEDED: Kaptur pricing] |
| Reports included | Unlimited on paid plans | Varies by plan |
| Per-report charges | None | May apply |
| Team members | Included in plan | Per-user pricing |
| Contract | Month-to-month | Varies |
Kaptur's pricing is not publicly listed. You contact sales, get a quote, and discover that a peer at another agency got a better deal. This lack of transparency makes it harder to budget and easy to feel like you're overpaying.
Relentify publishes all pricing openly on the website. Every paid plan includes unlimited reports with no per-inspection surcharges. Team members are included in the plan price—you don't pay extra as your team grows. For independent clerks and small agencies, knowing exactly what you'll pay each month matters.
For teams and growing agencies
As you scale, features beyond the core inspection workflow become important.
Branding and presentation
When a landlord receives an inventory report with your agency's logo, colours, and custom formatting, it demonstrates that inventories are part of your service—not something outsourced or done with generic software.
| Feature | Relentify Inspect | Kaptur |
|---|---|---|
| Custom logo | Yes (all plans) | Yes (paid plans) |
| Custom colours | Yes | Limited |
| Report layout | Multiple options | Standard |
| Cover page customisation | Yes | Basic |
| PDF quality | High resolution | Standard |
Relentify offers more branding customisation, including cover page design and colour matching, making reports look polished and professional.
Data management and property history
For agents managing properties over multiple years and tenancies, historical perspective is valuable.
Relentify provides a comprehensive property timeline showing every inspection, tenancy change, and report in one view. You can pull up any report from any date without searching through emails or folders.
| Data feature | Relentify Inspect | Kaptur |
|---|---|---|
| Property timeline | Full history | Basic |
| Search and filter | Advanced | Standard |
| Cloud storage | Unlimited | Plan-dependent |
| Data export | PDF, CSV | |
| Dashboard analytics | Yes | Basic |
Team management
The per-user pricing difference is significant for growing teams.
With Kaptur, adding an inspector increases your monthly cost. With Relentify, team access is part of the plan—costs stay predictable as your team grows.
| Feature | Relentify Inspect | Kaptur |
|---|---|---|
| Multi-inspector access | Included | Per-user charge |
| Manager review | Quality workflow | Available |
| Work assignment | Built-in | Basic |
| Performance analytics | Per-inspector | Limited |
For a three-person team, this difference compounds. For a five-person team, it's substantial.
Frequently Asked Questions
Q: Can I migrate my historical reports from Kaptur to Relentify? A: Relentify can import property and tenant data, though specifics depend on how your data is structured. Contact the Relentify team for details on your situation.
Q: Does Relentify Inspect work offline? A: Yes. You can create reports offline and they'll sync automatically once you reconnect. This is essential when you're at a property without reliable signal.
Q: Is GPS verification admissible in deposit disputes? A: GPS metadata strengthens your evidence, though settlement depends on the specific claim and circumstances. Check current guidance on tenancy deposit protection standards for details.
Q: Can I use Relentify if I only do a few inspections per month? A: Absolutely. Relentify has a free tier that includes unlimited reports, perfect for clerks or agencies doing occasional work. Scaling up is simple when demand increases.
Q: Which platform is better for letting agencies vs. independent clerks? A: Both work for both. Independent clerks often prefer Relentify's transparent pricing and lack of per-report fees. Agencies with existing Kaptur workflows may stay put unless team costs are a concern. Compare the full feature set at our pricing page.
Q: How long does it take to create a report in each platform? A: Time varies by property size and inspectors' experience, but users typically report 10–20% faster completion in Relentify due to the streamlined mobile interface and quick-add buttons.
Q: Can I export reports from Relentify for landlord or tenant records? A: Yes. Relentify exports to PDF for professional presentation and to CSV for data analysis or archiving.
Q: How does Relentify compare to other Inspect alternatives? A: Relentify stands out against competitors like Reports2Go, Happy Inspector, and InventoryBase on pricing transparency and feature inclusivity. See individual comparisons for details.
Which should you choose?
If you're already on Kaptur and the platform works for your team, there's no urgent reason to switch immediately. Migration takes effort, and your team knows the workflow.
But if you're evaluating fresh, or if per-user pricing is eating into your margins, or if you want reports that are faster to create and harder to dispute—Relentify Inspect is the more modern choice. Unlimited reports, automatic comparisons, GPS-verified photos, transparent pricing, and team access included in the plan. For inventory clerks and letting agents looking for better value, Relentify wins.
Try Relentify Inspect free for 14 days. No card required. See what modern inventory software looks like.